Element (Matrix)
VERIFIEDUK-headquartered open-source Matrix protocol commercialisation; powers Bundeswehr BwMessenger + French Tchap + NATO + UN.
Why this score?
Element Creations Limited (UK, formerly New Vector Ltd, founded 2017; renamed 2025) is the commercial entity behind the open-source Matrix decentralised messaging protocol created by Matthew Hodgson and Amandine Le Pape — independent custody of the protocol sits with the Matrix.org Foundation (2018). The company holds ISO/IEC 27001:2022, Cyber Essentials Plus, and OpenChain ISO/IEC 5230, runs regional subsidiaries in Germany (Element Software GmbH) and France (Element Software SARL) for EU-customer contracting, and powers the German Bundeswehr's BwMessenger (Bundeswehr-wide secure messaging) and the French government's Tchap + Visio inside La Suite numérique. Other customers: NATO, UN, HM Government, US Space Force, US Marines, Swedish agencies. Open-source Matrix protocol + self-host as the default deployment pattern + multi-entity EU contracting → 5/5 with minor CLOUD Act exposure (UK post-Brexit adequacy + optional Element Cloud SaaS).
- SCORE
- 5.0/5
- CLOUD ACT
- CLOUD ACT EXPOSURE
How exposed customer data is to US authorities under the CLOUD Act.
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None EU operator, no US parent, no US sub-processors of note.
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Minor This listing A transient US sub-processor (CDN, maps); data at rest stays in the EU.
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Material US parent, or a core sub-processor is a US-owned hyperscaler.
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Direct The operator itself is US-incorporated.
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- OWNERSHIP
- OWNERSHIP
Where ultimate control over the operating company sits.
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EU-owned EU-incorporated and EU-controlled; no significant US ownership.
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EU HQ, US-funded EU-headquartered but US venture- or PE-controlled.
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US-owned US-headquartered, or has a US parent company.
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Other This listing Swiss, UK or another non-EU jurisdiction.
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- SUB-PROCS
- 0 none disclosed
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About Element (Matrix)
Sub-processor map · none disclosed
Frameworks & certifications
Capability matrix
Pricing & tiers
Public documents
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How exposed customer data is to US authorities under the CLOUD Act.
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How exposed customer data is to US authorities under the CLOUD Act.
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None This listing EU operator, no US parent, no US sub-processors of note.
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Minor A transient US sub-processor (CDN, maps); data at rest stays in the EU.
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Material US parent, or a core sub-processor is a US-owned hyperscaler.
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Direct The operator itself is US-incorporated.
Montpellier-based French secure video conferencing (founded 2003), ANSSI CSPN-certified, SecNumCloud-qualified, defense + government grade.
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- Sub-processors disclosed
How exposed customer data is to US authorities under the CLOUD Act.
-
None This listing EU operator, no US parent, no US sub-processors of note.
-
Minor A transient US sub-processor (CDN, maps); data at rest stays in the EU.
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Material US parent, or a core sub-processor is a US-owned hyperscaler.
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Direct The operator itself is US-incorporated.