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Vérifié indépendamment · Ré-audit trimestriel
EU VETTED

pCloud

VéRIFIé
Partage de fichiers · Switzerland
Founded 2013 · pcloud.com ↗

Swiss cloud storage with customer-elected EU (Luxembourg) or US (Texas) data residency; signature lifetime plans, 24M+ users.

Pourquoi ce score ?

pCloud AG (Baar, Switzerland; founded 2013 by Tunio Zafer and Anton Titov; primary operations from Sofia, Bulgaria) lets customers pick Luxembourg (EU) or Dallas, Texas (US) at signup as the data-residency region — EU customers selecting Luxembourg get full EU jurisdiction under GDPR — plus a 24M+ user base and signature lifetime plans as a subscription escape hatch; pCloud Crypto is an optional paid add-on that provides true zero-knowledge encryption (without it, files are encrypted at rest but pCloud holds the keys) — rated 3/5: an otherwise broadly capable vendor, but pCloud does not publish a publicly accessible DPA; the GDPR page directs buyers to contact sales@ to request one, making it on-request-only; under EU Vetted''s rubric a DPA that small EU buyers cannot self-serve caps the score at 3/5.

SCORE
3.0/5
CLOUD ACT
OWNERSHIP
SUB-PROCS
0 none disclosed
JUMP TO
OVERVIEW

About pCloud

pCloud is a Swiss-incorporated cloud-storage product operated by **pCloud AG** (Baar, Switzerland) and founded in 2013 by Bulgarian engineers Tunio Zafer (CEO) and Anton Titov. Primary engineering and operations are based in Sofia, Bulgaria; the legal seat is Baar in canton Zug. The company reports 24M+ users across 130+ countries and has built its mainstream brand around a distinctive **lifetime plan** offering — one-time payments for permanent access (Premium ~€199 lifetime / 500 GB; Ultra ~€399 lifetime / 2 TB; Family Lifetime plans available) — a marketing position no other directory vendor in this category matches. For an EU-sovereignty audit the structurally interesting feature is **customer-elected data residency**: at signup pCloud asks each user to pick between **Luxembourg (European Union)** and **Dallas, Texas (United States)** as the data-region for that account, and files stay in the chosen region. EU customers who pick Luxembourg get a full GDPR-jurisdiction posture; US customers (and any EU customer who picks Texas) end up under US-jurisdiction with the standard CLOUD Act exposure. The Swiss legal entity layered on top with EU adequacy keeps cross-border contracting clean. Where pCloud falls short of the Proton Drive / Tresorit / Internxt 5/5 trio is that **zero-knowledge end-to-end encryption is NOT the default** — files are encrypted at rest with AES-256 and in transit with TLS, but pCloud itself holds the keys unless the customer adds **pCloud Crypto** as a paid add-on (~€3.99/month or one-time lifetime), in which case the encryption shifts to client-side and pCloud no longer holds the keys. Pricing in EUR: 10 GB free; Premium 500 GB ~€4.99/month (~€199 lifetime); Premium Plus 2 TB ~€9.99/month (~€399 lifetime); pCloud Crypto add-on for true zero-knowledge encryption is a separate purchase. 10-day money-back guarantee. Best fit: privacy-conscious consumers and SMBs who want a Dropbox alternative with EU data-residency option and the unique lifetime-plan economics; buyers requiring zero-knowledge encryption by default should choose Proton Drive, Tresorit, or Internxt instead.
SUB-PROCESSORS

Carte des sous-traitants · none disclosed

Source ↗
Vendor discloses zero sub-processors. All data processing happens in-house.
CERTIFICATIONS

Référentiels & certifications · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-18).
FEATURES

Matrice de fonctionnalités

INTEGRATION & ACCESS
REST API Yes
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Tarifs & paliers

FREEMIUM
à partir de €5/mois
Voir la page tarifs ↗
PUBLIC DOCUMENTS

Documents publics

Vendor does not publish a public DPA. Without a publicly accessible Data Processing Addendum, small EU customers cannot self-serve the processor agreement — this caps the compliance score (see How we score).
  • Data Processing Addendum (DPA)
    — missing
    missing
  • Sub-processors list
    www.pcloud.com/privacy-policy.html…
    Open ↗
  • Terms of Service
    www.pcloud.com/terms_and_conditions.html…
    Open ↗
ALTERNATIVES

Alternatives dans cette catégorie