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Unabhängig verifiziert · Quartalsweises Re-Audit
EU VETTED

Runbox

VERIFIZIERT
Privates E-Mail · Norway
Founded 1999 · runbox.com ↗

Norwegian private email since 1999 (Runbox Solutions AS), own NO data centre, 100% renewable hydro, PGP + 2FA + PFS, double carbon-negative.

Warum diese Bewertung?

Runbox is operated by Runbox Solutions AS, a Norwegian company in continuous operation since 1999 — among the longest-running independent privacy-email vendors in Europe — running its own infrastructure inside a Norwegian high-security data centre powered by 100% certified renewable hydropower, supporting PGP encryption, two-factor authentication, Perfect Forward Secrecy SSL, encrypted Web/POP/IMAP/SMTP, with public privacy policy and terms — rated 3/5: an otherwise strong profile, but Runbox does not publish a publicly accessible DPA (customers are directed to a DPO contact rather than a self-serve document); under EU Vetted''s rubric a DPA that small EU buyers cannot self-serve caps the score at 3/5.

SCORE
3.0/5
CLOUD ACT
OWNERSHIP
SUB-PROCS
not disclosed
JUMP TO
OVERVIEW

About Runbox

Runbox is operated by Runbox Solutions AS, a Norwegian company that has been in continuous operation as a privacy-focused email service since 1999 — making it one of the longest-running independent vendors in this category, alongside Posteo (Berlin, 2009) and Mailbox.org (Berlin, 2014 in current form). The product is straightforward: secure IMAP/POP/SMTP email under Norwegian and EEA privacy law, with PGP encryption, two-factor authentication, Perfect Forward Secrecy on SSL, and standard mail-client compatibility — no proprietary lock-in, no advertising, no tracking. The infrastructure story is genuinely strong. Runbox runs its own infrastructure inside a Norwegian high-security data centre, powered by **100% certified renewable energy from clean Norwegian hydropower**, with multiple redundancy layers for high availability. The company is recognised by the **Ethical Consumer "Best Buy"** designation and carries a **Carbon Balanced Certificate (double carbon-negative via World Land Trust)** — sustainability credentials that match Infomaniak's posture in the same Swiss-Norwegian-Nordic privacy band. As a Norwegian operator, Runbox is explicitly outside the reach of the US CLOUD Act. For an EU-sovereignty audit the only gaps are formal compliance documentation: no ISO/IEC 27001 attestation, no SOC 2, and no publicly linked DPA or sub-processors list were surfaced at audit. None of those gaps suggest poor practice — they just mean that procurement-grade buyers needing those documents will need to request them. The compliance score is held at 4/5 reflecting (a) Norway as EEA rather than EU under the directory's strict-wording rubric, and (b) the missing formal-cert documentation. Pricing is paid-only (no free tier), competitive and storage-tiered: Micro €19.95/year (€1.66/month, 2 GB); Mini €34.95/year (€2.91/month, 10 GB); Medium €49.95/year (€4.16/month, 25 GB); Max €79.95/year (€6.66/month, 50 GB). 20% discount on 3-year subscriptions. Best fit: privacy-conscious EU/EEA users who want a long-established Norwegian privacy-email service with first-class PGP support, ethical / sustainability credentials, and explicit CLOUD-Act-non-applicability — and who do not require a free tier or formal ISO 27001 attestation.
SUB-PROCESSORS

Unterauftragsverarbeiter-Karte · not disclosed

Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
CERTIFICATIONS

Rahmenwerke & Zertifizierungen · none listed

We checked the vendor's website and standard certification body registries. No active certifications found at the time of last audit (2026-05-15).
FEATURES

Funktionsmatrix

INTEGRATION & ACCESS
REST API No
SSO (SAML / OIDC) No
COMPLIANCE & GOVERNANCE
Audit log No
Self-host / on-prem option No
PRICING

Preise & Tarife

KOSTENPFLICHTIG
ab €2/Monat
Preisseite ansehen ↗
PUBLIC DOCUMENTS

Öffentliche Dokumente

Vendor does not publish a public DPA. Without a publicly accessible Data Processing Addendum, small EU customers cannot self-serve the processor agreement — this caps the compliance score (see How we score).
Vendor does not publish a sub-processors list. Schrems II compliance and CLOUD Act exposure cannot be independently verified without it.
  • Data Processing Addendum (DPA)
    — missing
    missing
  • Sub-processors list
    — missing
    missing
  • Terms of Service
    runbox.com/about…
    Open ↗
ALTERNATIVES

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